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With a child under 12, or a parent, grandparent, step-parent, or spouse's parent or step-parent aged 75 or older, and at least 4 points under Schedule 1 of the official rules, you meet the family-member condition. Family members not registered in the employer's household, or already counted for a caregiver or another domestic helper application, are not counted. Try the estimator now →

The platform doesn't charge employers a service fee or monthly fee. The only charges the platform plans are two optional tools: video interviews, charged per session, and messaging and translation during employment, charged as a monthly subscription. Both are paid by the employer; the helper pays nothing. Payment isn't open yet, and we'll announce it when it opens. If you engage an advisor, the advisor's one-time service fee is collected by the platform and then passed on to the advisor; see each candidate's cost breakdown for the amount. The helper's salary, the employment stability fee, NHI, occupational accident insurance and similar costs don't go through the platform; pay the other party directly or pay by the bill.

The platform has no trial period and doesn't offer a replacement guarantee; it doesn't pick people for you and doesn't charge for matching. Before hiring, you can talk directly with a candidate in a video interview to see whether they're a good fit, and message translation before the start of work is free. If you need to end or transfer the employment after hiring, follow the employment contract between both parties and the Ministry of Labor's rules.

The platform doesn't charge employers a service fee or monthly fee. The platform's only charges are video interviews, charged per session, and messaging and translation during employment, charged as a monthly subscription; payment for both isn't open yet. The advisor's one-time service fee is collected by the platform and then passed on to the advisor; see each candidate's cost breakdown for the amount. Payment methods, including whether installments are offered, will be announced when payment opens.

It depends on government review, the visa, and flight arrangements, and varies by case.

When browsing candidates, you can filter by Chinese level. Video interviews have live captions and translation, and messages are translated into your language too. All machine-translated content is labeled "AI translated", and you can view the original. Message translation before the start of work is free; messaging and translation during employment is a tool the employer subscribes to. Payment isn't open yet, so it works as usual for now.

Yes. You can filter candidates by nationality while browsing.

Whether renewal is possible, and for how long, depends on the Employment Service Act's rules on total years of work in Taiwan, as announced by the Ministry of Labor.

Contact DaDaWon support first. If there is immediate danger or a labor-rights issue, call 1955 or 110 directly.

They're handled according to the employment contract both parties signed. The platform doesn't mediate on anyone's behalf and doesn't collect penalties for breach of contract. The contract, salary records and conversations between both parties stay on the platform and can serve as a record during negotiation. If you need help, contact DaDaWon customer service first; for complaints about labor rights, call 1955.

The platform keeps records with soft deletion as the rule and does not proactively hard-delete business data. Personal data is handled under the Privacy Policy.